Frequently asked questions (FAQ)

We take pride to be one of a kind of food delivering services. Our motto is to spread joy by bringing healthy and tasty food right at your doorstep. Ask us any question you like and we will happily answer it for you. We have made a list of frequently asked questions to help you solve your queries. So, go ahead and take a look.

The list of questions are as follows.

A: Of course. You can place order for 1 day flexi pack.

A: Subscriptions are based on the kind of requirements a customer has. It can be a five or six-day subscription. This is also applicable for week / month including Saturdays. You can avail our services in home or office.

A: Orders are taken anytime in the day time. However for more convenience please order one day prior to your need.

A: Yes. But make sure you do it as soon as you place the order and we will refund you the entire amount paid to us.

A: Yes, you can. Just mail to us at support@saladaa.com about the changes you want to make in your order and we will deliver what you requested for.

A: Yes. If you are not available and would like to skip that day’s delivery from us please mail to us at support@saladaa.com.

A: Between 11 AM and 1.30 PM, we will deliver your lunch. Dinner will reach you between 5 PM and 7.30 PM.

A: Pay online using your Debit card, Credit Card, Net Banking, and any other form of payments. The option to pay cash on delivery or pay using card is not viable right now but we will provide you with these options in few days.

A: It is 100% safe. We take every possible precaution to keep your card details private, safe, and confidential. The use of 256-bit SSL encryption makes sure that your Debit or Credit card remains safe and secure.

A: E-mails and messages are sent from our website to the registered phone numbers or E-mail ids of our customers.

A: Know about the availability of our services by checking it on the Serviceable areas. If we don't cover your area yet then feel free to drop us a mail at support@saladaa.com.

A: Anywhere that lies in our serviceable area. It can be your residence, institution, or office.

A: We deliver foods for six days in a week but not on Sundays. Our services are not available on any Festival or National Holidays. We have provided our customers with a list of holidays on which we are closed. Kindly check the list for details.

A: Simply write to us at support@saladaa.com about your needs and we will take care of it.

You can ask us any question that is on your mind regarding our home delivery services. If you have any suggestions, feedbacks, complaints, or request don't forget to mention that too. We need your support to serve you better. Thanks!